Your rights as a victim of crime
The Victims’ Code sets out the service victims of crime should receive from the police, prosecutors and other criminal justice organisations. It is issued under the Victims Act 2026.
Report a crime
The police should record your report without unjustified delay. You should be given information about what happens next, who to contact and where to get help.
In Havenstead, South Havenstead Police handles local reports of crime. The National Police Service handles matters within its national policing functions.
Get support and information
The Code includes rights to:
- information you can understand and help with communication
- information about victim support and safeguarding services
- updates about important investigation and prosecution decisions
- information about compensation where relevant
- an opportunity to make a Victim Personal Statement where the rules apply
- information about court hearings and the outcome of your case
Some victims may need additional support because of age, disability, intimidation or other circumstances. Tell the service if you need a different way to communicate.
After a conviction
If you are eligible for the Victim Contact Scheme, you can receive information about relevant post-sentence decisions and make representations where the scheme allows.
If you do not receive the service you should
Complain to the organisation responsible. It should tell you how your complaint is handled.
The Code of Practice for Victims of Crime contains the full rights and eligibility rules. The Ministry of Justice is responsible for the Code.